Privacy Policy

**Last Updated: June 2025**

This Privacy Policy explains how MOLE TROVE LTD (“we”, “us”, or “our”) collects, uses, shares, and protects your personal information when you visit or make a purchase from **molebazaar.com** (the “Site”).

MOLE TROVE LTD is a company registered in England and Wales under company number **15058229**, with a registered office at **71-75 Shelton Street, Covent Garden, London, WC2H 9JQ, United Kingdom**.

We are registered with the Information Commissioner’s Office (ICO) under registration number **ZB598812**, in compliance with the UK Data Protection Act 2018 and GDPR.

## 1. Information We Collect

When you use the Site, we may collect the following personal information:

– Name
– Billing and shipping address
– Email address
– Phone number
– Payment information (processed securely via Stripe)
– IP address and browser/device details
– Order history and preferences
– Cookie and usage data (e.g. pages visited, session duration)

## 2. How We Use Your Information

We use your data to:

– Process and deliver your orders
– Communicate with you regarding orders or support requests
– Prevent fraud and ensure platform security
– Improve our services and user experience
– Send marketing communications (only if you opt-in)
– Comply with legal and regulatory requirements

## 3. Sharing Your Information

We do not sell or rent your data. We may share it only with trusted third parties when necessary:

– **Payment processors** (e.g. Stripe)
– **Shipping and fulfillment partners**
– **Analytics providers** (e.g. Google Analytics, Meta Pixel)
– **IT and hosting providers**

All partners are contractually required to protect your data in accordance with applicable laws.

## 4. Cookies

We use cookies and similar technologies to improve your experience on our Site.
Cookies help us understand usage patterns, remember preferences, and improve performance. You may disable cookies in your browser settings, though this may affect site functionality.

## 5. Data Retention

We retain your information only as long as necessary for:

– Order fulfillment
– Tax and legal obligations
– Security and fraud prevention

You may request deletion of your data at any time unless retention is required by law.

## 6. Your Rights (Under UK GDPR)

You have the right to:

– Access the personal data we hold about you
– Request correction or deletion
– Object to or restrict processing
– Request data portability
– Withdraw consent (where applicable)

To exercise your rights, contact us at **support@molebazaar.com**.

## 7. Data Security

We use industry-standard encryption and security protocols to protect your personal information.
All payments are securely processed through Stripe and never stored on our servers.

## 8. International Transfers

Your data may be transferred outside the UK.
When this occurs, we ensure that appropriate safeguards are in place, such as Standard Contractual Clauses or equivalent mechanisms, in accordance with UK GDPR.

## 9. Updates to This Policy

We may update this Privacy Policy to reflect changes in our practices, legal requirements, or service providers.
The most recent version will always be available on this page.

## 10. Contact Us

If you have any questions about this Privacy Policy or your personal data, please contact us:

📧 Email: **support@molebazaar.com**
📞 Phone: **+44 20 4577 1295**
🏢 Address: 71-75 Shelton Street, Covent Garden, London, WC2H 9JQ, United Kingdom
🌐 Website: **www.molebazaar.com**

By using our website, you consent to the collection, use, and disclosure of your personal information as described in this Privacy Policy.

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